Frequently asked questions

  •  When will my order arrive?
    • Packs of balloons and Eco-friendly balloon sets will be dispatched the same day if ordered before 11am
    • Streamer backdrops will be posted within 3 days of ordering.
    • If you order on a Friday, Saturday or a Sunday, your order will be made up on the following Monday.
  • Do I have to be home to receive my order or will it be left?
    • Orders are sent out via Royal Mail, tracked and most items can fit through a letter box.  Backdrops are larger, and maybe a work address is preferred.